Frequently Asked Questions
If for any reasons you are dissatisfied with your online purchase, we will happily refund or exchange any unopened, unused and unworn items within 30 days of purchase. Unfortunately and without exception, butter LONDON cannot accept returns or exchanges of any opened, used or worn items. Original shipping and handling fees will not be refunded. No cash refunds.
To return or exchange all or some of your order, simply ship via ground to the address below
549 South Dawson St.
Seattle, WA 98108 USA
A customer service representative will contact you upon receipt of your package
We are now accepting orders in the UK and USA. Please change your country flag in the upper right corner of our home page to the Union Jack flag for the UK or the Stars and Stripes for the USA and order away! We are delighted to have you as our bezzie mate!
Canadians now order direct at www.butterlondon.ca
For questions & inquires, please email ADMIN@BUTTERLONDON.COM or (206) 525-0847