butterLONDON.com ships to US addresses only. We are now able to deliver to either PO Boxes, APO, FPO or a valid street address. To ensure the security of your products,
we encourage you to ship to a business address whenever possible.
Ground Shipping is complimentary on all orders. Expedited 2-day and 3-day Air Shipping is available for all
orders at an additional cost. Expedited shipping costs varies depending on the weight of your package and its destination. Please note this will be calculated during checkout.
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Our standard shipping carrier is UPS, though we may use alternate
carriers on occasion. SurePost is used for standard ground shipping. We ask that you anticipate 6 to 8 business days for standard ground shipping. Orders to Alaska,
Hawaii, Puerto Rico and US Virgin Islands take 4 to 9 business days. We do not ship outside the U.S. at this time.
For 3-Day or 2-Day shipping, orders must be placed by 11:59pm PT and will be processed the following business day. Orders placed on Friday, Saturday, and Sunday will be
processed on the following Monday, provided it is not a major holiday.
We do not currently ship orders outside the U.S. Click here to find an authorized
retailer of butter LONDON products near you.
If you have any questions regarding our shipping policies, please
Please note products sold through butterLONDON.com are for consumer use only. Resale or commercial use of these products for any purpose through non-authorized retail
outlets or online auction sites is prohibited. For a list of butter LONDON's authorized retailers, please visit our locations page. If you are interested in becoming an
authorized retailer for butter LONDON, please contact us at firstname.lastname@example.org. Cheers!
If for any reason you are dissatisfied with your online purchase, we will happily refund or exchange any unopened, unused and unworn items within 30 days of purchase.
Unfortunately and without exception, butter LONDON cannot accept returns or exchanges of any opened, used or worn items. Original shipping and handling fees will not be refunded.
No cash refunds.
To return or exchange all or some of your order, simply ship via ground to the address below:
549 South Dawson St Seattle, WA 98108
A customer service representative will contact you upon receipt of your package.